Journey of Excellence™

Seamless Project Delivery, Expertly Managed

from Start to Finish

Our proven end-to-end delivery methodology mitigates project risks from day one, ensuring a seamless flow from conception, planning and design, approvals and right through to construction and final delivery.

 

Our thorough risk assessment aims to identify potential pitfalls to ensure we’re a step ahead – always. We continually refine our approach to safeguard our clients’ interests while consistently delivering exceptional results and high-performing facilities that enrich the lives of our communities.

01.

WE MEET WITH YOU

Renovating, refurbishing or building a new premises is a huge decision. We understand and fully appreciate this. In our initial meeting, we ask a lot of questions about your healthcare design and construction goals. Listening intently to your insights and answers, we identify and pinpoint your requirements along with your patients’ expectations.

 

Discussing your budget with you, we share our expertise and give you a big-picture strategy, while also taking you through the step-by-step design and fit-out process.

02.

SPACE PLANNING

Space planning is a complex, yet fundamental step in the design and fit-out process. Working closely with you, our dedicated team explores your practice requirements – both present and future – and conducts an in-depth analysis of your space.

 

Our purpose is to define each zone, optimise circulation and patient privacy, maximise light and acoustics while creating balance and symmetry.

03.

Design & Costing

The physical ambience of your practice has a significant impact on your patients’ experience, staff productivity and clinical outcomes. A pivotal stage, here we workshop your vision and determine how you want your practice to look and feel.

 

We deep-dive into aesthetics and explore the best design to maximise your practice efficiency. Combining your ideas with our design expertise, we then provide you with a final fixed price and move onto finalising your floor plans and construction documents.

04.

Approvals

We completely manage your approval process, from getting your DA through to obtaining your Construction Certificate. Taking the onus off you, we also engage a building certifier throughout the fit-out process, who ensures all building works are carried out according to relevant specifications and codes

05.

Interior Fit-out

Meeting with our experienced design team, we guide you through your selection of quality finishes, furniture and equipment. Then, construction begins! Here, our in-house team of experienced tradespeople, cabinet makers and project managers all work in collaboration to deliver your perfect healthcare practice – on schedule and on budget.

06.

Construction

Your dedicated project manager manages and coordinates each trade, to ensure a smooth and seamless construction and fit-out process.

 

Fitting in with your timeframe and minimising disruption to your business, your project manager keeps you in the loop at all times with open and honest communication. We also encourage you to meet with us on-site, so you can view our progress firsthand.

07.

Completion & Handover

Once we’ve completed the fit-out and ensured that all works are fully compliant, we’ll organise a Building Certifier to issue a Compliance Certificate and an Occupation Certificate. We’ll then meet with you in your brand new practice for a pre-handover inspection.

 

If any rectifications are required, we’ll organise these to be completed promptly. You can then organise when to move-in and officially open your doors.

THE PERFECT ADVANTAGE

  • 22+ years of expertise in healthcare design & construction
  • Over 2000+ successfully delivered healthcare projects
  • National reach across metro and regional locations
  • Comprehensive network of partners
  • Transparent, client-centric approach
  • End-to-end project delivery, from concept to completion

the guide

Evidence-based healthcare design & construction methodologies to create the ideal Perfect Practice.

Ready to Experience a Seamless Journey

Connect with our team to learn how our Journey of Excellence™ delivers peace of mind from concept to completion.


We’ll guide you through every phase – design, approvals, and construction – with expertise, transparency, and care.


Let’s start your project on the right path.

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